911 Dispatcher / Communications Officer I

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Descriptions

Seeking dependable, service-minded applicants for the position of 911 Dispatcher / Emergency Communications Officer I.  This is an opportunity to serve the community in a vital public safety role where calm communications, sound judgment, and teamwork make a difference every day.

911 Dispatchers are the critical link between the public and first responders.  In this role, you will answer emergency and non-emergency calls, gather essential information, coordinate law enforcement, fire, and EMS response during active calls.

Be the calm voice when every second matters.

Requirements

WE ARE SEEKING APPLICANTS WHO:

• Stay calm under pressure
• Communicate clearly and professionally
• Listen carefully and make sound decisions
• Can manage multiple tasks at once
• Are dependable and team-oriented 
• Are comfortable using computers and technology
• Are committed to teamwork, confidentiality, and public service

THIS ROLE MAY BE A GOOD FIT IF YOU:

• Want work that matters 
• Prefer a structured, fast-paced environment
• Are reliable and composed in difficult situations
• Value teamwork and public service
• Are looking for a stable career with purpose

SCHEDULE

Emergency communications operates 24 hours a day, 7 days a week

This position includes shift work, including evenings, nights, weekends and holidays

For the right person, shift work can offer:

• Structured schedules
• Weekday flexibility
• A strong team environment
• A meaningful alternative to a traditional 8-to-5 job

Certificate Needed

WHY JOIN DICKINSON COUNTY?

• Serve your local community in a meaningful public safety role.
• Join a professional, close-knit team.
• Receive paid training.
• Build a stable career with purpose
• Work in a role where your judgment, communication, and dependability matter.
• Earn County benefits, including retirement, health benefits and paid leave, subject to eligibility.

EXPERIENCE AND/OR EDUCATION

Experience in dispatch, public safety, call centers, healthcare, customer service, or other fast-paced environments is helpful, but not required.

No dispatching experience necessary, will train the right candidate

High School Diploma or General Education Degree (GED)

Must have a high degree of computer proficiency

Benefits

KPERS Retirement

Paid Time Off

Medical, Dental and Vision Insurance

11 Paid Holidays

Deferred Compensation: KPERS 457 & Nationwide

Supplemental Insurance Offered through: AFLAC or Guardian

Basic Term Life Insurance

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