FAQs • Dickinson County • CivicEngage

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What should I do if I accidentally dial 911?: If this happens, do not hang up. Please stay on the line until we answer and can verify that it was a misdial. If you hang up, we are mandated to send a law enforcement officer to your residence to investigate the incident.

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Emergency Communication

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1. How do I test my phone to make sure you have my information correct?: Simply call the center in advance at 785-263-4041 and ask if you can conduct a 911 test call. The dispatcher will have you call 911 from your phone and check the information with you.

2. What should I do if I accidentally dial 911?: If this happens, do not hang up. Please stay on the line until we answer and can verify that it was a misdial. If you hang up, we are mandated to send a law enforcement officer to your residence to investigate the incident.

3. How do I find out about road conditions?: The State of Kansas has created a quick dial number which provides this information. Just dial 511 from your phone and follow the directions.

4. Who do I call to find out about school closings?: Check with your local TV and radio stations. These are the 1st entities notified in case of a school closing. The 911 center is not notified.